Shipping policy

At Cararush, we're committed to getting your order to you quickly and reliably, wherever you are in the UK.

Processing Time

Orders are processed within 1–2 business days (Monday–Friday, excluding bank holidays).

Order cut-off time: Orders placed before 5:00 PM (GMT) are processed the same business day. Orders placed after this time are processed the next business day.

Delivery Time

Once processed, delivery typically takes 3–7 business days across the UK.

Shipping Costs

• All UK orders: Free shipping

Delivery Areas

We currently ship within the United Kingdom only.

Tracking Your Order

Once your order has shipped, you'll receive a confirmation email with a tracking number. Tracking information may take 1–2 business days to update after dispatch.

Delivery Delays

Delivery times are estimates and may occasionally vary due to:

• Carrier delays
• Weather conditions
• Peak periods and seasonal demand

If your order is significantly delayed, please contact our customer service team.

Incorrect Address Details

Please make sure all delivery information is correct at checkout. We are not responsible for orders delivered to an address incorrectly provided by the customer.

Lost or Stolen Packages

If your package goes missing in transit, please contact our customer service team so we can look into it.

Contact Details

Online store operator: WEISBERG LLP
Registration Number: OC456182
Email: support@cararush.com
Phone: +44 7848 187573
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom